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Terms and conditions

General

Welcome to Constructor-Hub.co.uk!

Thanks for using our products and services (“Services”). The Services are provided by Constructor Hub Ltd, located at 10 Jesus Lane, Cambridge, CB5 8BA, United Kingdom.

By using our Services, you are agreeing to these terms. Please read them carefully.

Using our Services

You must follow any policies made available to you within the Services.

Do not misuse our Services, for example, do not interfere with our Services or try to access them using a method other than the interface and the instructions that we provide. You may use our Services only as permitted by law, including applicable export and control laws and regulations. We may suspend or stop providing our Services to you if you do not comply with our terms or policies or if we are investigating suspected misconduct.

Using our Services does not give you ownership of any intellectual property rights in our Services or the content that you access. You may not use content from our Services unless you obtain permission from its owner or are otherwise permitted by law. These terms do not grant you the right to use any branding or logos used in our Services. Do not remove, obscure or alter any legal notices displayed in or along with our Services.

Our Services display some content that is not Constructor-Hub’s. This content is the sole responsibility of the entity that makes it available. We may review content to determine whether it is illegal or violates our policies, and we may remove or refuse to display content that we reasonably believe violates our policies or the law. But that does not necessarily mean that we review content, so please do not assume that we do.

In connection with your use of the Services, we may send you service announcements, administrative messages and other information. You may opt out of some of those communications.

Some of our Services are available on mobile devices. Do not use such Services in a way that distracts you and prevents you from obeying traffic or safety laws.

Your Constructor-Hub Account

You may need a Constructor-Hub Account in order to use some of our Services. You may create your own Constructor-Hub Account, or your Constructor-Hub Account may be assigned to you by an administrator, such as your employer. If you are using a Constructor-Hub Account assigned to you by an administrator, different or additional terms may apply, and your administrator may be able to access or disable your account.

To protect your Constructor-Hub Account, keep your password confidential. You are responsible for the activity that happens on or through your Constructor-Hub Account. Try not to reuse your Constructor-Hub Account password on third-party applications. If you learn of any unauthorised use of your password or Constructor-Hub Account please contact us using the form on the Contact page.

Notices and Service Messages

You agree to us using our Website and email to provide you with important notices. If the contact information you provide isn't up to date, you may miss out on these notices.

You agree that we may provide notices to you in the following ways: (1) a banner notice on the Service, or (2) an email sent to an address you provided, or (3) through other means including mobile number, telephone, or mail; however you will be able to opt-out of certain forms of communication. You agree to keep your contact information up to date.

Privacy and Copyright Protection

Constructor-Hub’s Privacy Policies explain how we treat your personal data and protect your privacy when you use our Services. By using our Services, you agree that Constructor-Hub can use such data in accordance with our Privacy Policies.

About Software in our Services

Constructor-Hub gives you a personal, worldwide, royalty-free, non-assignable and non-exclusive licence to use the software provided to you by Constructor-Hub as part of the Services. This licence is for the sole purpose of enabling you to use and enjoy the benefit of the Services as provided by Constructor-Hub in the manner permitted by these terms. You may not copy, modify, distribute, sell or lease any part of our Services or included software, nor may you reverse engineer or attempt to extract the source code of that software, unless laws prohibit those restrictions or you have our written permission.

Modifying and Terminating our Services

We are constantly changing and improving our Services. We may add or remove functionalities or features and we may suspend or stop a Service altogether.

You can stop using our Services at any time, although we would be sorry to see you go. Constructor-Hub may also stop providing Services to you or add or create new limits to our Services at any time.

We believe that you own your data, and preserving your access to such data is important. If we discontinue a Service, where reasonably possible, we will give you reasonable advance notice and a chance to remove information from that Service.

Our Warranties and Disclaimers

We provide our Services using a commercially reasonable level of skill and care and we hope that you will enjoy using them. But there are certain things that we do not promise about our Services.

Other than as expressly set out in these terms or additional terms, neither Constructor-Hub nor its suppliers or distributors makes any specific promises about the Services. For example, we do not make any commitments about the content within the Services, the specific functions of the Services or their reliability, availability or ability to meet your needs. We provide the Services “as is”.

Some jurisdictions provide for certain warranties, like the implied warranty of merchantability, fitness for a particular purpose and non-infringement. To the extent permitted by law, we exclude all warranties.

Liability for our Services

When permitted by law, Constructor-Hub and Constructor-Hub’s suppliers and distributors will not be responsible for lost profits, revenues or data, financial losses or indirect, special, consequential, exemplary or punitive damages.

To the extent permitted by law, the total liability of Constructor-Hub and its suppliers and distributors for any claims under these terms, including for any implied warranties, is limited to the amount that you paid us to use the Services (or, if we choose, to supplying you with the Services again).

In all cases, Constructor-Hub and its suppliers and distributors will not be liable for any loss or damage that is not reasonably foreseeable.

We recognise that in some countries, you might have legal rights as a consumer. If you are using the Services for a personal purpose, then nothing in these terms or any additional terms limits any consumers’ legal rights which may not be waived by contract.

Business uses of our Services

If you are using our Services on behalf of a business, that business accepts these terms. It will hold harmless and indemnify Constructor-Hub and its affiliates, officers, agents and employees from any claim, action or proceedings arising from or related to the use of the Services or violation of these terms, including any liability or expense arising from claims, losses, damages, judgements, litigation costs and legal fees.

About these Terms

We may modify these terms or any additional terms that apply to a Service to, for example, reflect changes to the law or changes to our Services. You should look at the terms regularly. We’ll post notice of modifications to these terms on this page. We’ll post notice of modified additional terms in the applicable Service. Changes will not apply retrospectively and will become effective no earlier than fourteen days after they are posted. However, changes addressing new functions for a Service or changes made for legal reasons will be effective immediately. If you do not agree to the modified terms for a Service, you should discontinue your use of that Service.

If there is any inconsistency between these terms and the additional terms, the additional terms will prevail to the extent of the inconsistency.

These terms govern the relationship between Constructor-Hub and you. They do not create any third party beneficiary rights.

If you do not comply with these terms and we do not take action immediately, this doesn’t mean that we are giving up any rights that we may have (such as taking action in the future).

If it turns out that a particular term is not enforceable, this will not affect any other terms.

In the unlikely event we end up in a legal dispute, it will take place in the courts of the United Kingdom, applying United Kingdom law. You agree that the laws of the United Kingdom, shall exclusively govern any dispute relating to this Agreement and/or the Services.

For information about how to contact Constructor-Hub, please visit our Contact page.

SUBSCRIBER AGREEMENT

Your Content in our Services

Our Services allows Subscribers to upload, submit, store, send or receive content. You retain ownership of any intellectual property rights that you hold in that content. In short, what belongs to you stays yours.

When you upload, submit, store, send or receive content to or through our Services, you give Constructor-Hub (and those we work with) a worldwide licence to use, host, store, reproduce, modify, create derivative works (such as those resulting from

translations, adaptations or other changes that we make so that your content works better with our Services), communicate, publish, publicly perform, publicly display and distribute such content. The rights that you grant in this licence are for the limited purpose of operating, promoting and improving our Services, and to develop new ones.

You can find more information about how Constructor-Hub uses and stores content in the Privacy Policy or additional terms for particular Services. If you submit feedback or suggestions about our Services, we may use your feedback or suggestions without obligation to you.

Eligibility

Each company that subscribes to Constructor-Hub does so through a nominated representative. As the Subscriber Representative, you are eligible to subscribe on behalf of the Subscriber and have the necessary authority from the Subscriber.

To subscribe a company you agree that: (1) you are suitably authorised by your company to create a Subscriber profile; (2) the Subscriber will only have one account, which must be the registered or trading company name as recognised by Companies House.

Note that for the Subscription Services purchased by another party for you to use (e.g. bought by a parent company), the party paying for the service controls such an account and may terminate your access to it.

Payment

You will honour your payment obligations and you approve to us storing your payment information. Also, there may be fees and taxes that are added to our prices, however we will notify you where this is the case.

We don't guarantee refunds.

If you purchase the Subscription Service, you agree to pay us the applicable fees and taxes for the full duration of the purchased Subscription period. Failure to pay these fees may result in the termination of the Subscription Services. Also:

Your purchase may be subject to foreign exchange fees or differences in prices based on location (e.g. exchange rates).

Upon the completion of the Subscription Period, the Subscriber will be notified that the Subscription Period has been completed and will be invited to log in to the Website to renew the Subscription. For the period of time after the Subscription Period has elapsed and before renewal, the Subscribers profile will be deactivated and unavailable to Users to view. If the Subscriber appears on any User short-lists, the name will remain and be accompanied by a note advising the User that the Subscription has not been renewed and the profile is unavailable for viewing.

You can get a copy of your invoice through your account dashboard.

Information and Sharing

We are not obligated to publish any information or content on our Website and can remove it in our sole discretion, with or without notice, if we consider the information or content to be incorrect, inflammatory, obscene or illegal.

You agree that in using the Subscription Services and completing the profiles templates the website is only obliged to ensure that the profile is available to be seen by Users within the relevant search results. Constructor-Hub does not guarantee any business or leads to Subscribers.

Rights and Limits

Your License to The Constructor-Hub

You agree that you own all of the content, feedback, and personal information you provide to us, but you also grant us a non-exclusive license to it.

You agree that by completing their profile on the Website, you give the Constructor-Hub an irrevocable licence to utilise that data and make available to Users of the Website.

You promise to only provide information and content that you have the right to share, and that your information will be truthful.

You own the content and information that you submit or upload to the Website and you are only granting us the following non-exclusive license: A worldwide, transferable and sub-licensable right to use, copy, modify, distribute, publish, and process, information and content that you provide through, without any further consent, notice and/or compensation to you or others. These rights are limited in the following ways:

You can end this license for specific content by deleting such content from the Subscription Services, or generally by closing your account, except (a) to the extent you shared it with others as part of the Subscription Service and they copied or stored it and (b) for the reasonable time it takes to remove from backup and other systems.

We will not include your content in advertisements for the products and services of others (including sponsored content) to others without your separate consent. However, we have the right, without compensation to you or others, to serve ads near your content and information, and your comments on sponsored content may be visible as noted in the Privacy Policy.

While we may edit and make formatting changes to your content (such as translating it, modifying the size, layout or file type or removing metadata), we will not modify the meaning of your expression.

You agree that we may access, store and use any information that you provide in accordance with the terms of the Privacy Policy.

You agree to only provide content or information that does not violate the law nor anyone's rights (e.g., without violating any intellectual property rights or breaching a contract). You also agree that your profile information will be truthful.

Subscription Service Availability

The Constructor-Hub will ensure that the website stays live and the Subscriber profiles will be “findable” so long as the Subscriber has paid the required fees. When the Subscription Period is complete the Subscriber’s profile will be hidden and no longer findable until the Subscription is renewed. The Subscriber will however be able to access their profile through their dashboard in order to maintain, update and otherwise edit their profiles.

We may change or discontinue any of our Subscription Services. We can't promise to store or keep showing any information and content you've posted.

We may change, suspend or end any Subscription Service, or change and modify prices prospectively in our discretion. To the extent allowed under law, these changes may be effective upon notice provided to you.

Other Content, Sites and apps

When you see or use others' content and information posted on our Website, it's at your own risk.

Third parties may offer their own products and services through our site, and we aren't responsible for those third-party activities.

Limits

We have the right to limit how you connect and interact on our Services.

We are providing you notice about our intellectual property rights.

Constructor-Hub reserves the right to limit your use of the Subscription Services. We reserve the right to restrict, suspend, or terminate your account if we believe that you may be in breach of this Agreement or law or are misusing the Subscription Services.

Constructor-Hub reserves all of its intellectual property rights in the Subscription Services, trademarks and logos.

Disclaimer and Limit of Liability

No Warranty

This is our disclaimer of legal liability for the quality, safety, or reliability of our Subscription Services.

TO THE EXTENT ALLOWED UNDER LAW CONSTRUCTOR-HUB (AND THOSE THAT CONSTRUCTOR-HUB WORKS WITH TO PROVIDE THE SERVICES) (A) DISCLAIM ALL IMPLIED WARRANTIES AND REPRESENTATIONS (E.G. WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, ACCURACY OF DATA, AND NONINFRINGEMENT); (B) DO NOT GUARANTEE THAT THE SUBSCRIPTION SERVICES WILL FUNCTION WITHOUT INTERRUPTION OR ERRORS, AND (C) PROVIDE THE SUBSCRIPTION SERVICE (INCLUDING CONTENT AND INFORMATION) ON AN “AS IS” AND “AS AVAILABLE” BASIS.

Exclusion of Liability

These are the limits of legal liability we may have to you.

TO THE EXTENT PERMITTED UNDER LAW (AND UNLESS CONSTRUCTOR-HUB HAS ENTERED INTO A SEPARATE WRITTEN AGREEMENT THAT SUPERSEDES THIS AGREEMENT), CONSTRUCTOR-HUB (AND THOSE THAT CONSTRUCTOR-HUB WORKS WITH TO PROVIDE THE SERVICES) SHALL NOT BE LIABLE TO YOU OR OTHERS FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR PUNITIVE DAMAGES, OR ANY LOSS OF DATA, OPPORTUNITIES, REPUTATION, PROFITS OR REVENUES, RELATED TO THE SUNSCRIPTION SERVICES (E.G. OFFENSIVE OR DEFAMATORY STATEMENTS, DOWN TIME OR LOSS, USE OR CHANGES TO YOUR INFORMATION OR CONTENT).

IN NO EVENT SHALL THE LIABILITY OF CONSTRUCTOR-HUB (AND THOSE THAT THE CONSTRUCTOR-HUB WORKS WITH TO PROVIDE THE SERVICES) EXCEED, IN THE AGGREGATE FOR ALL CLAIMS, AN AMOUNT THAT GREATER THAN THE MOST RECENT QUARTERLY OR ANNUAL FEE THAT YOU PAID FOR THE SUBSCRIPTION SERVICE, IF ANY.

THIS LIMITATION OF LIABILITY IS PART OF THE BASIS OF THE BARGAIN BETWEEN YOU AND CONSTRUCTOR-HUB AND SHALL APPLY TO ALL CLAIMS OF LIABILITY (E.G. WARRANTY, TORT, NEGLIGENCE, CONTRACT, LAW) AND EVEN IF THE SUBSCRIBER HAS BEEN TOLD OF THE POSSIBILITY OF ANY SUCH DAMAGE, AND EVEN IF THESE REMEDIES FAIL THEIR ESSENTIAL PURPOSE.

Termination

Either Party can each end this Agreement anytime they want.

The Constructor-Hub or the Subscriber may terminate this Agreement at any time with notice to the other. On termination, you lose the right to access or use the Subscription Services. The following shall survive termination:

Our rights to use and disclose your feedback;

The “Disclaimer and Limit of Liability”, “Dispute Resolution” and “General Terms” sections of this Agreement;

Any amounts owed by either party prior to termination remain owed after termination. No refunds will be paid for outstanding Subscription Periods upon termination.

Please contact us using the feedback form

Dispute Resolution

If you have a complaint about The Constructor-Hub, the Website or the Subscription Services, this statement sets out the procedures which we will follow in dealing with that complaint.

Where your complaint is initially made orally, you will be asked to send a written (e-mail) summary of your complaint to info@constructor-hub.co.uk. We will consider your complaint as quickly as possible and will acknowledge receipt of your complaint within 7 days. If we are not able to give you a full response, we will update you within 28 days.

Within 14 days of receipt of your written complaint, the person dealing with your complaint will write to you, in order to inform you of the outcome of the investigation in to your complaint and to let you know what actions have been or will be taken. If you are dissatisfied with any aspect of our handling of your complaint, you should write to our Managing Director he will personally conduct a separate review of your complaint and will contact you within 14 days to inform you of the conclusion of this review.

If we are unable to agree on how to resolve your complaint then you have the opportunity to take your complaint to an independent redress provider in the UK. In the unlikely event we end up in a legal dispute, it will take place in UK courts, applying UK law. You agree that the laws of UK, shall exclusively govern any dispute relating to this Agreement and/or the Subscription Services.

General

Here are some important details about how to read the Agreement.

If we do not act to enforce a breach of this Agreement, that does not mean that we have waived its right to enforce this Agreement. You may not assign or transfer this Agreement (or your membership or use of Services) to anyone without our consent. However, you agree that we may assign this Agreement to its affiliates or a party that buys it without your consent. There are no third party beneficiaries to this Agreement.

We reserve the right to change the terms of this Agreement and will provide you notice if we do and we agree that changes cannot be retroactive. If you don't agree to these changes, you must stop using the Services.

You agree that the only way to provide us legal notice is to the address provided in the Contact section of the website.

Constructor Hub “DOs” and “DON’Ts.”

Dos. You agree that you will:

Comply with all applicable laws, including, without limitation, privacy laws, intellectual property laws, anti-spam laws, export control laws, tax laws, and regulatory requirements;

Provide accurate information to us and keep it updated;

Use a registered company or trading name on your Subscriber profile;

Use the Subscription Services in a professional manner.

The Subscriber is responsible for completing and maintaining their profile on the Website and the Constructor-Hub is not responsible for any information or statements found to be misleading, untruthful or otherwise incorrect.

8.2. Don'ts. You agree that you will not:

Act dishonestly or unprofessionally, including by posting inappropriate, inaccurate, or objectionable content;

Add content that is not intended for, or inaccurate for, a designated field (e.g. submitting a telephone number in the “title” or any other field, or including telephone numbers, email addresses, street addresses or any personally identifiable information for which there is not a field provided;

Use any logos that you do not have permission to use;

Use images that you do not have permission to use;

Create a false identity/company on the Website;

Misrepresent your company’s experience / capabilities;

Misrepresent your affiliations with a person or entity, past or present;

Misrepresent your identity;

Create a Subscriber profile for any company/ies without authorisation from that company/ies;

Create a company profile without suitable authorisation from that company’s person of authority;

Use or attempt to use another's account;

Send spam or other unwelcomed communications to others;

Scrape or copy profiles and information of others through any means (including crawlers, browser plugins and add-ons, and any other technology or manual work);

Act in an unlawful, libellous, abusive, obscene, discriminatory or otherwise objectionable manner;

Disclose information that you do not have the right to disclose (such as confidential information of others (including your employer));

Violate intellectual property rights of others, including patents, trademarks, trade secrets, copyrights or other proprietary rights;

Violate the intellectual property or other rights of the Constructor-Hub, including, without limitation, our name, logos in any business name, email, or URL;

Post anything that contains software viruses, worms, or any other harmful code;

Manipulate identifiers in order to disguise the origin of any message or post transmitted through the Services;

Copy or use the information, content or data of others available on the Services (except as expressly authorized);

Reverse engineer, decompile, disassemble, decipher or otherwise attempt to derive the source code for the Services or any related technology, or any part thereof;

Imply or state that you are affiliated with or endorsed by the Constructor-Hub without our express consent;

Rent, lease, loan, trade, sell/re-sell access to the Services or related any information or data;

Remove any copyright, trademark or other proprietary rights notices contained in or on our Service;

Remove, cover or obscure any advertisement included on the Services;

Collect, use, copy, or transfer any information obtained from the Website without the consent of the Constructor-Hub;

Share or disclose information of others without their express consent;

Use manual or automated software, devices, scripts robots, other means or processes to access, “scrape,” “crawl” or “spider” the Services or any related data or information;

Use bots or other automated methods to access the Services, add or download contacts, send or redirect messages;

Monitor the Subscription Services' availability, performance or functionality for any competitive purpose;

Engage in “framing,” “mirroring,” or otherwise simulating the appearance or function of the Services;

Override any security feature of the Subscription Services;

Interfere with the operation of, or place an unreasonable load on, the Subscription Services (e.g., spam, denial of service attack, viruses, gaming algorithms).

Complaints Regarding Content

We respect the intellectual property rights of others. We require that information posted by Subscribers be accurate and not in violation of the intellectual property rights or other rights of third parties. We provide a policy and process for complaints concerning content posted by our Subscribers.

If the Constructor-Hub is made aware of any significant misleading or factually incorrect information provided on the Subscriber’s profile the Company reserves the right to suspend the profile and make it unavailable for viewing pending any investigations. The Constructor-Hub shall contact the Subscriber, using the contact information provided in the account, explaining the nature of any discrepancies or violations and providing the Subscriber an opportunity to resolve the discrepancies or violations. The Constructor-Hub is not liable to the Subscriber for any refund, partial refund, damages or compensation for any time that the profile is not available for viewing due to investigating any discrepancies or violations.